SM offers two ways of visualising survey browsing logic or 'routing'; via a question tree and through software, providing unlimited access to any browsing logic imaginable. Rotations, repetitions, complex conditions, branching, and any browsing logic your study needs becomes easy to integrate with SM.
You may program as many shares as necessary, on comprehensive crosses or variable sections, and use the result to check the status of the fee within the questionnaire itself, with total flexibility. SM enables maximum optimisation of share management and the possibility of combining them with random assignations, thus reducing the amount of disregarded answers in your study.
SM uses the latest application hosting technology, the Amazon Web Services cloud. Flexibility in the use of resources offered by Amazon is combined to the reliability of hosting with high-availability redundant servers; we can expand the amount of servers used by SM in a question of minutes and respond to exceptional demands (for example, the combination of large data collection projects). All with the maximum levels of security that the storage of your data demands.
SM's system of random answer generation allows the consistency of your survey to be tested, verifying all the questionnaire's possible pathways. SM registers any user interaction at the moment it occurs. We can thereby immediately and reliably ratify the validity of their answers, and avoid information losses due to Internet connection faults or survey incompletion. Thanks to this hyper-continuous recording, the data continuously travels to the server to be validated. This enables us to provide instant feedback to the respondent's actions so they always know whether the information they provide is valid or not, thus making their participation easier.
SM separates the data registered in the surveys from its meaning (tags). This clear separation enables flexible exportation of data and personalisation of online visualisation. Online reports of updated results in real-time are available, along with participation monitoring information, in order to maintain total control of the fieldwork. And downloading of data in the format you prefer: Excel, Access, SPSS, CSV, Gandia Barbwin and Triple-S.
Our technical solution enables the creation and management of respondent acquisition campaigns, offering multiple content-tailoring possibilities, along with incentive presentation to newly registered members and visualisation of campaign statistics. It also enables the creation and maintenance of multiple online user panels and their respective portals. Maximum flexibility in the acquisition and grouping of participants.
Our panel software enables samples to be optimally managed. You may employ three types of information in order to do so: (1) sociodemographic information, (2) information on previous behaviour of each participant (previous completed participation, activity level, projects participated in) and (3) log information registered during their participation in surveys. Our sample selection system combines all this information with a predictive participation algorithm in order to generate the optimal random sample for your project, taking into account the filters and fee you define. Once the project is finished, the software identifies suspect behaviour of certain individuals so that you may choose what you wish to do with them.
Programs a calendar of selective invitations and reminders to be sent to non-participants, in order to manage participation in your surveys. Personalises the incentive to be presented in each participation, which your respondents will receive in real-time. You will also have the opportunity to update respondents' personal and demographic data at any time, via data transfer from surveys to the panel database. Your information, always up to date.
The platform allows the creation and management of incentives that respondents may obtain for taking part in surveys. These incentives may be physical or virtual, and the user may design different displays for each respondent profile. It also enables the comprehensive management of incentive request logistics, from the moment a respondent requests a gift to the point when it is delivered to their home.
Visual question map. Avoid errors in questionnaire pathways.
SM uses a questionnaire programming language that enables the creation of complex questionnaires.
Use respondent's answers from previous statements.
Hides questions and answer alternatives based on the respondent's answers.
Different random orders of questions and answer alternatives (random, inverse and rotated).
Valid in real-time if the respondent answers correctly.
Assessment of sophisticated conditions in order to alter the route of the survey.
Uses advanced routing conditions in the questionnaire, with the flexibility of a programming language.
Consults shares within the questionnaire and consequently forwards the participant.
Questionnaire programming in any language.
Visual aspect 100 % configurable via CSS.