The most reliable samples for your research projects.
Would you like to research a consumer profile, estimate the success of a product launch or assess a critical decision? Do you need reliable data fast? With Netquest Ad-hoc Sampling you can obtain reliable data for your research.
How? You define the target you wish to research and we identify the appropriate people on the Netquest Panel. We send them an online survey with the questions you consider adequate and we obtain the data for you.
We will incentive respondents' participation according to the length of the survey and the entrusted task. We take care of everything.
We program the surveys for you. There are no additional or management costs. And in only 5 days, from the first launch to the definitive closure. If you need it to be done quicker, you only have to say.More information
The high answer rate and the detailed knowledge we have on our panel members enables us to be highly reliable regarding long-term trackings.
Netquest Online Tracking enables you to periodically survey (waves) the same population universe with the aim of comparing the temporary evolution of results.
How does it work?
Tracking with re-contact:
the participants in each wave are the same.
Tracking without re-contact:
an equivalent sample is surveyed each time (same target and shares), but not the same group of respondents.
It is the perfect solution to monitor brand recognition, long-term advertising impact, average spend in a product category or market share, for example.
Everything is easier when you have a panel created and designed for professional researchers. If you wish to research the same sample in each wave of the study, we have committed partners that won't let you down. Our rewarding system adapts to the demands of your study.
On the other hand, if you would like a new sample in each wave, we can use our profiling information to ensure that the samples used are perfectly equivalent.More information
The answers to the usual questions: who has seen the online advertising and what effect has it produced?
With Netquest AdTracking you will be able to quickly and reliably know what effect the online advertising has had on your target.
Netquest Panel members accept the receipt and renewal of a monitoring cookie every time they interact with us.
via a TAG inserted in your advert, we detect respondents who have been affected and register their identity.
we obtain panel information for each identity, not only basic sociodemographic information but also other consumer variables.
we can survey by affected and unaffected sample. We measure the effectiveness of the advertising (recall, effect, intention to buy, etc.).
Because you will obtain more information about your target, not only gender and age, but social class, habitat and telephone operator, among others.
Because you can directly survey affected and unaffected individuals and reliably assess the effect of the campaign on the consumer.
Because we monitor the time spent between the exhibition and the survey. We convert recall into a more uniform measurement.
Because the launch is easy: the TAG we use is flexible and enables the receipt of any parameter with any name.Download Product Card
our own Omnibus service 'keys in hand'. Technology and the Netquest Panel at your service.
Aimed only at market research agencies. It is the ideal solution to respond to simple studies, aimed at the general population, with extended samples and minimal response times. Our singular survey participation reuse technology enables us to offer you a unique price.
Representative sample of the general population.
Representative sample of the Internet.
Pre-identified target. (e.g. mothers, men aged 18-35, etc.)
We test your product by sending a sample to our respondents' homes. Ideal for assessing the commercial success of an innovation and for obtaining keys to product development.
Our respondents conduct a product test in their own home and then complete an assessment on their experiences via an online survey.
Recruitment and pre-survey:
via a survey, we find candidates to participate who comply with the profile stipulated by the client.
the respondent receives the product and has a set period of time to use it. If you wish, Netquest can take responsibility for sending and handling the product..
after a set period of time, the respondent participates in a second survey to find out their evaluation of the product.
Economical method of testing a product with a quantitative focus.
Comprehensive service within reach of few panel companies, given the logistical experience acquired with our panel rewarding system.
Quality information, provided by the panelist in real conditions and in a relaxing atmosphere, that is, their home.More information
It easily measures the experience of a website's users.
Developing a website is a difficult task, a balance between design, functionality and usability. Analytical web tools provide a lot of quantitative data for decision making, but on occasions it is not enough.
Netquest Website Test provides you with a sample of visitors to Netquest Panel for a website. You can ask them to browse the site, perform certain tasks (e.g. visit a section, search for information...) and then survey them to obtain opinions.
Ideal for web developers who wish to test the usability of newly developed sites.
Diagnostic tool for websites with problems. Why does it not convert my page? Can the user find the information?
Usability tests with users perfectly profiled with Netquest Panel information. We can ensure that a user with the exact profile you are looking for is the one who evaluates the website.More information
We manage your own consumer community to resolve your research needs.
Do you need your own investigation panel but don't want to incur costs that creating it would imply? Dedicated Netquest Panel is a tailored solution for you. A simple way of accessing the opinions of your consumers, which will provide you with greater security when making decisions.
Dedicated Netquest Panel is a tailored solution; we create a panel from your own database of consumers willing to assess, test and provide you with information on the topics you wish.
How is your product consumed?
The Online Usage Diary is a continuous study to measure consumer habits. We request the participation of a Netquest panel sample for a generally short period of time, during which they must report all activity in relation to the consumption of a product category.
Netquest offers you a comprehensive service: we program a data collection application, to which the participant can enter as many times as necessary to report their consumption, and we select the specific target you wish to study.
In order to select the participants, we conduct a pre-survey to find the exact profile you wish to research. Once they are found, they are invited to participate in the diary in exchange for a specific incentive plan.
Each diary has its own rules: duration, minimum daily information to report, amount of information to report... you decide.
Once the diary is completed, a closing survey is conducted with those who have successfully completed it, with the aim of discovering valuable insights into decision making.
We can create a tailored data collection application, with ad-hoc validations, or use your own collection platform.
The way in which we have created our panel guarantees a good response to these types of studies. Around 70 % of participants who begin the diary go on to complete it.More information
Our respondents can be your mystery shopper. Make the most of Netquest Panel power to find out the quality of your service, and that of your competitors.
Our Mystery Shopper service enables you to evaluate customer service or any other of your competitors' policies.
1. Mystery guest:
we invite the respondent to visit a location to perform an activity, without incurring costs or paying in advance.
2. Mystery observer:
we ask the respondent to conduct a query or observation task (e.g. to contact a call centre).
3. Mystery buyer:
the respondent is invited to conduct an observational or query task, and to consume the product or service in question without having to personally pay for it.
An online panel is not only useful for conducting surveys. It enriches your research with qualitative online study.
We make a wide range of qualitative research services available to you via our Panel: Communities, Forums and Group Meetings online. The respondent can share his opinion of the product in question via an integrated platform. An integrated solution that adapts to your research needs.
Groups of people who repeatedly give their opinion on the same topic.
Groups of people who access a platform, not necessarily at the same time as other participants, in order to express their opinions in writing and to respond to the opinions of others. The resulting debate is the researcher's raw material.
Online group meetings.
It is the online replica of the classic research technique: a group of people with a moderator who are simultaneously brought together to discuss a topic. Interaction is via their computers, thus promoting honest and valuable participation.
Breaking down qualitative-quantitative barriers.
Netquest Video Survey combines quantitative and qualitative research elements, using the best of both worlds. You can conduct video questions and answers, alternating classic online questions with a new type of open question, in which it is possible to ask and/or register answers by video.
Delve further into the qualitative aspects of the survey and find out intentions, perceptions and motivation.
Improve the ability to correctly transmit what information you would like the respondent to provide.
Improve the ability to acquire emotional information from an open answer.
Avoid interviewer bias, since the respondent will respond naturally.More information
Find out information about who has visited your website and what their opinions are.
There are two types of useful data to study a website's effectiveness: traffic data and the causes/motivations. Generally speaking, normal data sources are insufficient to study many key questions in depth. Netquest Visitor Detector therefore finds Netquest Panel members among a website's visitors, in order to find out more about them and be able to ask them later.
How? By installing a simple detection TAG on the website. We detect every time a member of our Panel interacts with the page.
You therefore receive a list of affected people with profile data, and we offer you the opportunity of surveying visitors in order to better understand their motivation.
With Visitor Detector you may: define visitors, evaluate a website's changes, evaluate purchase satisfaction, improve the purchase process and evaluate promotions, among other activities.More information
We recruit people from our panel and activate our online community platform for the required period. Our digital platform offers the best moderation tools for promoting debates, creative participation and the expression of opinions and ideas better than ever, as well as making members of the community keen to share their experiences.
Our service makes it possible to focus 100% on moderation and research without the need to worry about recruiting, platform activation, creating activities on the platform, keeping records of participants or incentive management.
This method can be very quick to implement once the participants have become involved, as they know from the outset what is expected of them and the reward for their collaboration.
The online communities are tailor-made for every project in accordance with the specific research needs.More information
A Panel is more than just people responding to surveys. Discover what tasks you can entrust our respondents with.
You can innovate your research with our Task Panel. The Panel is made up of a group of selected individuals who are especially active and willing to undertake complex tasks in exchange for a special incentive.
Possible tasks that we can request from our partners:
The combination of an advanced partner incentive system and the profound knowledge of their profiles, makes the Netquest Panel the ideal place to undertake truly innovative projects, in which the limits are only marked by your imagination.More information
Analyse navigation data for a specific target during a period of time
With Netquest Consumer Journey you will be able to analise your consumers’ online behaviour, redesign their experience, find new ways to optimise the purchase process or optimise digital campaigns, among many other things.
Define the target you want to study and the data source (PC, smartphones, tablets or a mix of devices). We identify the profiles from our behavioural panel and we show you how they surf the Internet.
At the end of the Project we provide you with the access to the data you want to analyse. You will access the profile information and navigation data from your participants. You will be able to classify it by channel (groups of web domains) and to get the participant’s complete navigation data, navigation time per URL, web domain, terms of search etc.
Identify which websites are the most visited by your potential customers
By using this service you will be able to quickly identify the most successful websites for the target you are studying, define the target audience from specific websites, find new trends and study the consumers’ behaviour.
You just need to set the target audience to investigate and the data source (PC, smartphones, tablets or a mix of devices). We identify the profiles from our Behavioural Panel and compile the websites they visited.
At the end of the Project we provide you with the access to the data you want to analyse. Reports will contain the participants’ profile information and the list of websites they visited.
Survey people from our panel according to their surfing pattern
With Netquest Precision Surveys you will be able to investigate people who navigate through your defined websites with absolute certainty they match your target. Combine behavioural and declarative* research in a single project
Define the websites you find interesting and we detect the people who visited them willing to answer your survey. Our navigation tracking technology allows us to know where our panelists surf the web, with no need to ask about it. This way we avoid problems related to the participant’s declared information in the survey: memory errors, convenience bias due to visiting certain webpages
Once they are identified, we send them your online survey so you can understand the behaviour tracked. We deal with the survey programming so you do not need to worry about anything.
It has never been that easy to combine declarative and observational research in a single project.
We know that your client expects faster delivery and that questionnaires are increasingly more sophisticated. But we also know that an error can spoil a good research project. We have therefore created Scripting Express, a new online questionnaire programming service that is faster, more powerful and reliable.
Thanks to our own software named Survey Manager, which includes specialised survey programming language and is designed for questionnaire programming professionals.
Thanks to our binding commitment to quality, our team of programmers work closely with the researcher, so they can work hand in hand and understand their needs first hand.
Any questionnaire is possible; do not accept limits on the manner in which you wish to obtain information. You set the limits:
Random Data Generator: we submit your questionnaire to a random-answer test in order to verify all the survey pathways.
Scripting Quality Assurement (SQA): every survey is tested by a technician who has not participated in the programming.
Datafile Check (DFC): before launch, a technician reviews the generated file in order to guarantee data integrity.
Entrust your questionnaire in experts with more than 10 years' experience programming online surveys. We do not only transfer your content to the website, we also advise you throughout the whole process:
Bring your research closer to the 'moment of truth'. Our questionnaires adapted to any mobile device (Android, iPhone, tablet, etc.) will enable you to go a step further in your data collection projects, and be prepared to survey your respondent at the precise moment the act occurs.
Use Netquest Mobile Surveys to compile information on your target in real-time, and thereby avoid bias due to forgetfulness. You can easily reach the consumer and obtain results immediately.
Carry out projects such as mystery shopper in a pre-agreed location; requesting images and even videos of an activity would be simple and provide rapidly visible tasks
Netquest offers you two different technological solutions to choose from, according to the needs of your project: Netquest Mobile Browser Surveys and Netquest Mobile App Surveys.
Researching via a mobile not only means using mobile applications. Mobile browser questionnaires adapt the manner in which the survey is displayed so that answering it is easy and convenient. The interface adapts to the device's screen, thus obtaining optimal visualisation. Reading and browsing are very easy and problems such as horizontal scrolling are avoided.
For those special projects, in which it is necessary to access unavailable mobile device features from a survey on a web browser, we make a specialist mobile data collection application available.
Mobile application surveys require the express consent of the respondent, meaning that they must be responsible for installing it on their phone. We can send them 'push' type invitations in exchange – invitations that interrupt the mobile's activity - in order to survey them as soon as they receive it. We could also access their camera and GPS coordinates to conduct advanced research.
Combines our capacity to collect mobile data with a highly-enhanced Netquest Panel, and the capture of opinions anytime, anywhere.
What determines the success of a product? How does the consumer measure the value of its features? Which attributes must I improve to get the biggest return?
Netquest Conjoint measures the value that consumers assign to each product, without asking directly about them. The decisions of the consumers indicate the key factors of each product, as well as showing us which are the most attractive combination of attributes to the consumers.
Conjoint analysis can be tricky because of its complexity. However, Netquest offers a powerful technology, so you do not need to worry about technical issues.
The way we ask condition the results we get. Discover a reliable, intuitive and simple way to measure the consumer's preference regarding a group of concepts.
MaxDiff is a research technique which measures the relative importance of a group of concepts. This methodology gets the respondet's information by reproducing the way he takes decisions on a day to day basis. It compares the elements part of a reduced group one-by-one. This way of asking reports more accurate and useful information for decision making.
Unlike classical methodologies, Maxdiff registers how intense is the preference of every concept and discriminates the most relevant concepts better. Besides, all of this uses easy answer questions for the respondent.
Take advantage of what Netquest NetStudio offers to you and get all the benefits from our surveying experience and the technological power of the Survey Manager 2. By using Netquest NetStudio, we programme your surveys and manage your field work in your databases, so you can get the maximum benefit of it.
Did you know that the survey design and question formulation are the cause of the most important mistakes in the results?
Let's go through an example:
Two different results to the same question:
45% prefer not to answer
5% prefer not to answer
A good survey increases significantly the response rate.
We program any complex online questionnaire that requires flexible information compilation. Do not settle for a simple survey! Together we can design an authentic tailored solution. Decide how, when and how many times a respondent may enter to provide their information.
Our own technology named Survey Manager enables us to go beyond simple questionnaires. When the data to collect has a complex structure, or the respondents themselves can select which parts to answer and how much information they wish to provide, classic questionnaire lineal browsing is not suitable. Something more flexible is needed. Our data collection applications are the perfect solution for these issues.
Do you need to flexibly gather information about a doctor's patients? Netquest Data Collection Applications enable the respondent (the doctor) to reveal all his patients' history, about multiple pathologies, different patient characteristics, the percentage of patients treated with each type of medication, etc. The application allows flexible browsing between pathologies and treatments, viewing of a summary of the information entered and, finally, deciding when data entry is complete.
Converts your questionnaire into a web application specifically designed to gather information on daily consumer habits and the opinions of your target audience.
The Online Usage Diary is much more than a classic survey; it enables the respondent to access the same questionnaire on a number of occasions. It is an application that enables data to be extended, and if necessary, modification of data already entered. Making it easier for the respondent to enter repetitive and tedious information affects answer quality and quantity.
The diary autonomously and intelligently manages participation rules. One or another part of the questionnaire may be modified, depending on the day it is accessed.
We personalise the online usage diary with your corporate logo or that of your client, and provide you access in order to consult online results whenever you wish.
The service includes:
Need something else? Ask us and we'll do it for you.
We make a professional open-question encoding service available to you, through a team with vast experience in this field.
We transform your study's open questions into closed ones. A quality service at an economical price.
This service includes:
Possibly one of the most important things when conducting a survey is the receipt of the results it generates in a convenient, easy-to-interpret format.
Our file processing services enable you to obtain the results file in the format you wish: SPSS, Barbwin, CSV or ad-hoc.
Select the format you prefer and then we process and transform the files with your results so they are ready for you to analyse.
This service includes:
At Netquest we always think about the work of the researcher. We therefore help you to perform an analysis of your study's results by completing the data tabulation you request from us.
The Netquest Tabulation services includes: