A clear and bold header

  • Slider

    Slider

    Product assessment, attributes or characteristics, via a movable bar that acts as a Likert scale.

    Substitute or improve

    Substitutes scale matrices with radio buttons.

    Uses

    Unique answer assessment with a more precise, almost continuous scale.

    More information
  • Sum control

    Sum control

    Requires the respondent to distribute 100 points (or any other figure) between different options, constantly indicating the sum value of the data introduced.

    Substitute or improve

    Improves the traditional sum question.

    Uses

    Questions about distribution of percentages, distribution of purchase amounts, etc.

    More information
  • 3D Rotation

    3D Rotation

    Enables an object to be rotated and viewed in 3D. It is therefore possible to view all the object's perspectives.

    Substitute or improve

    Replaces the static image of the object, enabling the respondent to have a more real idea of how it looks.

    Uses

    Packaging test in 3D.

    More information
  • Heatmap

    Heatmap

    Item to select the preferred points of an image and then create a report heatmap, based on all the respondents answers.

    Substitute or improve

    This is a new way to ask which areas of an image you like the most. For instance, it can be used for a product test.

    Uses

    To obtain a very visual report of which areas of an image are more or less likeable and to what exent, representing the results in a heatmap.

    More information
  • Ordering by click

    Ordering by click

    Ordering of answer categories by simply clicking. The respondent views the alternatives and selects them by order of preference. Enables reordering via the same procedure, a click.

    Substitute or improve

    It replaces other question formats used for ordering, like using numbers to indicate the corresponding position. It avoids errors and obtains a more natural answer.

    Uses

    Positioning scales, logo, photo and advertising assessment, etc.

    More information
  • Video assessment

    Video assessment

    Enables the assessment of a video in real-time by using a scale that stores the respondent's preferred information in each instant.

    Substitute or improve

    Improves video assessment at a later stage. Instead of asking the respondent for their assessment once the video has finished, it registers the assessment from instant to instant, with the aim of identifying the best and worst moments of the video.

    Uses

    Serves to assess the scenes, and even the photograms, that are best or worst evaluated.

    More information
  • Choice optimization board (COB)

    Choice optimization board (COB)

    Comparatively positions a series of products in a ranking (normally 0-100) in order to optimize choices, via movable bars.

    Substitute or improve

    Improves numerically-ordered questions.

    Uses

    Enables comparable scale positioning of the respondent's perception of a series of products.

    More information
  • Text recognition

    Text recognition

    Enables automatic encoding of answers to easy open ended questions (brands, simple concepts in few words), via a text-recognition algorithm capable of dealing with spelling mistakes.

    Substitute or improve

    Saves time and costs in the re-encoding of open questions, transforming texts into closed answers (codified). By transforming open ended questions into closed ones, it is also possible to use the answer to affect survey flow.

    Uses

    Serves to automatically encode open ended questions on spontaneous brand knowledge.

    More information
  • Virtual purchase

    Virtual purchase

    Real purchase simulation. The respondent is faced with a selection of products arranged just as they would be on a supermarket display rack or shelf, and is required to find the products and make a purchase with a maximum amount of money, etc.

    Substitute or improve

    A new way of conducting studies on product preferences and the effects of product arrangement on the shelf.

    Uses

    Serves to simulate any type of purchase experience in which one or various products must be selected from a list. Features may be added: shopping list, prices, maximum budget, etc.

    More information
  • Click´n´Fly

    Click´n´Fly

    It allows you to answer simple questions easily and in just one-click

    Substitute or improve

    It saves the respondent time when he is answering matrix questions where the answer options are always the same. This way, the research participant does not need to click 'next' every time.

    Uses

    To facilitate the respondent's answer and shotner the survey time

    More information
  • Simple 'drag and drop' assessment

    Simple 'drag and drop' assessment

    Enables visual and intuitive assignment of attributes to a group of elements, via the 'drag & drop' feature. Only enables the assignment of one attribute per element assessed (single answer).

    Substitute or improve

    Improves the classic single-answer question (radio button).

    Uses

    Serves to assess scaled attributes, positioning, etc.

    More information
  • Persistent header

    Persistent header

    Automatically drags the header from a table while the respondent is scrolling to keep the header always visible.

    Substitute or improve

    A persistent header means that you do not need to repeat the header of the table to know what every option in a big table means.

    Uses

    To facilitate the respondent's answer and to know at all times for a big table the meaning of each collum.

    More information

Contact us to learn more

 

survey technology

Survey Manager (SM), a solution developed by Netquest, is an authentic survey programming language which we respond to your data collection needs with, whatever they are, without technical limitations, and without having to curb your imagination. Survey Manager makes possible practically any kind of information question you can imagine. More than 12 years' experience in the development of data collection software and research project management at your service.

WITHOUT QUESTION OR SURVEY DESIGN LIMITS

WITHOUT QUESTION OR SURVEY DESIGN LIMITS

SM is a visual editor of surveys; easy and intuitive for an I.T. non-specialist, that translates visual expression into its own programming language, thus using all its power. SM does not work with pre-defined types of questions, but with simple elements (buttons, text boxes, etc.) in order to create any type of question, without limiting your imagination. It enables the secure integration of any external element, such as HTML or Javascript code, or Flash content.

Design Design

Design

Logic

ADVANCED BROWSING LOGIC FOR YOUR STUDIES

SM offers two ways of visualising survey browsing logic or 'routing'; via a question tree and through software, providing unlimited access to any browsing logic imaginable. Rotations, repetitions, complex conditions, branching, and any browsing logic your study needs becomes easy to integrate with SM.

Logic Logic

Logic

MANAGEMENT

PROFESSIONAL FIELD MANAGEMENT

You may program as many shares as necessary, on comprehensive crosses or variable sections, and use the result to check the status of the fee within the questionnaire itself, with total flexibility. SM enables maximum optimisation of share management and the possibility of combining them with random assignations, thus reducing the amount of disregarded answers in your study.

MANAGEMENT MANAGEMENT

MANAGEMENT

SECURITY AND RELIABILITY IN YOUR PROJECTS

SECURITY AND RELIABILITY IN YOUR PROJECTS

SM uses the latest application hosting technology, the Amazon Web Services cloud. Flexibility in the use of resources offered by Amazon is combined to the reliability of hosting with high-availability redundant servers; we can expand the amount of servers used by SM in a question of minutes and respond to exceptional demands (for example, the combination of large data collection projects). All with the maximum levels of security that the storage of your data demands.

Security Security

FAIL-SAFE ONLINE QUESTIONNAIRES

FAIL-SAFE ONLINE QUESTIONNAIRES

SM's system of random answer generation allows the consistency of your survey to be tested, verifying all the questionnaire's possible pathways. SM registers any user interaction at the moment it occurs. We can thereby immediately and reliably ratify the validity of their answers, and avoid information losses due to Internet connection faults or survey incompletion. Thanks to this hyper-continuous recording, the data continuously travels to the server to be validated. This enables us to provide instant feedback to the respondent's actions so they always know whether the information they provide is valid or not, thus making their participation easier.

Test Test

SIMPLE CONSULTATION AND EXPORTATION OF THE DATA OBTAINED

SIMPLE CONSULTATION AND EXPORTATION OF THE DATA OBTAINED

SM separates the data registered in the surveys from its meaning (tags). This clear separation enables flexible exportation of data and personalisation of online visualisation. Online reports of updated results in real-time are available, along with participation monitoring information, in order to maintain total control of the fieldwork. And downloading of data in the format you prefer: Excel, Access, SPSS, CSV, Gandia Barbwin and Triple-S.

Data Data

 

panel software

We manage our panels with our own Panelisation and Incentivisation Platform Panel (PPI). It is software developed by Netquest that enables the management of member acquisition, partnership management, sample selection, sending of invitations and incentivisation of panel samples, whether they be ours or from third parties. A comprehensive management platform of participants in surveys that includes multiple features:

ACQUISITION AND PANEL CREATION
ACQUISITION AND PANEL CREATION

Our technical solution enables the creation and management of respondent acquisition campaigns, offering multiple content-tailoring possibilities, along with incentive presentation to newly registered members and visualisation of campaign statistics. It also enables the creation and maintenance of multiple online user panels and their respective portals. Maximum flexibility in the acquisition and grouping of participants.

ACQUISITION AND PANEL CREATION
SELECTION AND MANAGEMENT OF SAMPLES
SELECTION AND MANAGEMENT OF SAMPLES

Our panel software enables samples to be optimally managed. You may employ three types of information in order to do so: (1) sociodemographic information, (2) information on previous behaviour of each participant (previous completed participation, activity level, projects participated in) and (3) log information registered during their participation in surveys. Our sample selection system combines all this information with a predictive participation algorithm in order to generate the optimal random sample for your project, taking into account the filters and fee you define. Once the project is finished, the software identifies suspect behaviour of certain individuals so that you may choose what you wish to do with them.

SELECTION AND MANAGEMENT OF SAMPLES
SURVEYING OF RESPONDENTS
SURVEYING OF RESPONDENTS

Programs a calendar of selective invitations and reminders to be sent to non-participants, in order to manage participation in your surveys. Personalises the incentive to be presented in each participation, which your respondents will receive in real-time. You will also have the opportunity to update respondents' personal and demographic data at any time, via data transfer from surveys to the panel database. Your information, always up to date.

SURVEYING OF RESPONDENTS
incentive store and logistics
incentive store and logistics

The platform allows the creation and management of incentives that respondents may obtain for taking part in surveys. These incentives may be physical or virtual, and the user may design different displays for each respondent profile. It also enables the comprehensive management of incentive request logistics, from the moment a respondent requests a gift to the point when it is delivered to their home.

incentive store and logistics

TAILORED SERVICES

We make our advanced panel management system available, used by Netquest to develop its consumer panels in 21 countries, in order to manage your own panels:

DEDICATED PANEL

DEDICATED PANEL

Netquest Dedicated Panel is a service tailored to you; a group of your target consumers willing to assess, test and provide information on the topics of your choice, without the need to manage them yourself.

  • We invite your users to form part of the Netquest panel, by using our incentivisation and management system, and creating a new consumer community.
  • You decide whether you wish to maintain exclusive use of your respondents, or whether we survey them for third-party projects, thus benefitting from a better price.
  • We program the studies according to your needs and, if you wish, under your brand and logo.
  • We easily and conveniently incentivise consumers for their collaboration, with the confidence of a quality provider (ISO 26362).

OWNER PANEL

OWNER PANEL

Netquest Owner Panel is an online community of consumers who give their opinion on a certain product, brand or service, and which is managed by us for your exclusive use.

  • You provide the participant database.
  • Netquest provides the technology, acquisition and incentivisation of the respondents.
  • We personalise the respondent's web portal with your image and, if you wish, their incentivisation with your own gift system.

It is an ideal service whenever you need rapid results or have your own database that you wish to survey, or when you have a sufficiently large research necessity to maintain your own research community.