Privacy policy

Who are we?

Netquest is an independent online field supplier for social and market researchers. With the cooperation of our consumer community, our customers can gain reliable knowledge of the opinions and behaviour of citizens around the world. Soluciones Netquest de Investigación, S.L.U. is entered in the Barcelona Companies Registry (Spain) in volume 33486, folio 110, sheet B-228142, entry 1, and has Fiscal Identification Code number B-62470489.

Our commitment to protecting your data

Netquest is firmly committed to protecting all citizens' right to privacy. When you share your personal information with us, we believe that it is our duty to ensure that it is adequately protected. This privacy policy will tell you what information we collect about you, with what purpose, and how we protect it.

This privacy policy applies to customers, people interested in our business, and candidates who participate in any of our recruitment selection processes. However, it does not apply to the members of the consumer panels created by Netquest.

All services provided by Netquest, including providing information about us or about market research topics, via newsletter or by any other means, are aimed at people over 16 years of age.

Whenever you need to, you can exercise your rights in relation to your personal data by sending an email to compliance@netquest.com or to this postal address:

NETQUEST. DATA PROTECTION UNITY
Street Gran Capitán 2-4, Floor 4.
08034 Barcelona
Spain
(+34)932050063

 

What personal data do we collect?

The personal data that we collect, without trying to exhaust all possibilities, can be: your name, your email address, your phone number, your city of residence, the name of the company where you work, your curriculum vitae and your profile on different social networks.

 

How do we collect this data?

  • When you voluntarily send it to us through our website.
  • When you provide us with your contact details in person, either at a congress, trade fair or any other similar event (or the organization provides them with your consent).
  • When we have a professional or sales contact with you.
  • By public access directories.

 

 

What will we use your personal data for?

  • To send you new blog entries.
  • To bring you up to date on news about Netquest and the market research industry.
  • To invite you to take part in events or training courses.
  • To answer any query you might have sent us.
  • To assess the candidacies in which you have applied and keep you up to date.

You will only receive these messages if you have previously stated your wish to receive them. You will find a button on all messages to cancel your registration if you no longer wish to receive them.

 

Will we share your information with third parties?

No. We will never make your personal data available to companies outside of Netquest.
We will only provide your contact details to one of our subsidiaries if we think that they will give you a better, closer proximity service.
In specific instances, companies that render IT services to us will have access to your details. These suppliers are not authorised to use your information for any purpose other than that for which we have contracted them.

 

How do we protect your data?

Netquest has implemented all reasonable security measures to protect your information from third parties. These measures are intended to prevent your personal data from being lost or being accessed by an unauthorised third party. However, like any data transmission made via Internet, there is a small risk. If you continue to use our services, we will consider that you accept this small risk which is inherent to any data transmission.  

Security breaches

In the unlikely case that any technical, organizational, or any other type of failure occurs, beyond our control, which may in some way compromise the security of your data, we will notify you immediately and inform you of the consequences that this situation may entail. In the same way, we will also inform you about the measures that we will take to solve the problem.

Remember that, if you consider that your rights have been violated, you can always submit a claim to the competent control authority, in this case, before the Spanish Agency for Data Protection.

 

Data retention policy
Due to our intention to minimize the use of personal data, we are committed to eliminate all information about you that is not strictly necessary to provide our services. As well as erase it, in any case, after a long period of time since our last contact.

 

Mobility of the data
Netquest is an internet-based company, so our business is developed internationally and our customers and suppliers are companies located in countries around the world.

In this sense, Netquest has a worldwide network of technical or logistic providers that help us provide our services and that need to access your personal data.

This means that we have to transfer your data to other countries to carry out our mission. However, we make sure that all these companies comply with an adequate level of security and are committed to the protection of your data."

 

Cookies
Netquest.com uses cookies to personalize your experience when visiting our website.
You will find information about what cookies are and how to change your cookie preferences here: Information about cookies.

 

Changes to this privacy policy

The environment in which we work is constantly changing. Consequently, Netquest reserves the right to make changes to this privacy policy. We recommend that you review the policy from time to time. In any case, if at any time we wish to use your data for a purpose other than that which you have authorised, we will contact you to inform you and give you the opportunity to exercise your rights in this respect.